An the rest of numbers are empty and I can’t use them for new key to be generated. As you can see on screen bellow … 1st eLicense number has code, but this one doesn’t work.
See please that I have a lot of eLicenser number in my account, something is wrong. But … Steiberg account web doesn’t generate new code unfortunately for unkwonw reason (in my case). Therefore I have made a new instalations of both SW and have used a “eLicenser Helper” in order to get new eLicenser number which I would like to use for new request for new activation code. But Cubase doesn’t accept this new activation code. I went exactly trough reactivation process and I get a new activation code which I’ve put into eLicenser, then I did an activation trough eLicenser (green button) and download of new license was successfull. If you have received multiple activation codes, repeat. Click on Continue and finally on Download license, to complete the activation. Switch to the eLicenser Control Center on your computer and click and click on the green 'Enter Activation Code' button. I’ve gought this version in 2019 and a couple of month I’ve been forced to get my laptom into factory mode… Write down or copy the new activation code. The Cubes version I have is: Cubase Elements 10.5.
Hello Martin, many thanks for your reaction!
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